Can I see my design before I buy?

Yes. CupCrew's live preview tool wraps your uploaded photo around the tumbler on screen in real time, so you see exactly how it looks before you order — no proof approval, no guessing.

How is the photo printed on the tumbler?

Your photo is UV-printed directly onto the 20oz stainless steel tumbler in a full wrap. This is not sublimation — the print is vivid, durable, and covers the whole cup.

Is the CupCrew tumbler dishwasher safe?

Yes — the CupCrew tumbler is 100% dishwasher safe, top or bottom rack. The print will not peel, fade, or lose its finish. It has been tested in daily use for over 3 years.

Where does CupCrew ship?

CupCrew ships across Canada, the United States, and worldwide. Shipping is free.

Can I order a custom tumbler from Costa Rica?

Yes. Costa Rica has no regular home mail delivery, so orders are sent to a Miami forwarding address (casillero) using a service such as MundoExpress, Aeropost, JetBox, or Box Correos, who then deliver locally within Costa Rica. Enter your Miami forwarding address at checkout. CupCrew covers shipping to Miami; the forwarder charges separately for local delivery, per-kg fees, and duties.

How do returns and refunds work for custom tumblers?

Each CupCrew tumbler is made to order with your photo. If an item arrives damaged or incorrect, email info@cupcrew.ca and we will make it right. See the Returns & Refunds policy for full details on custom orders.

Create Yours

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Collection: Create Yours

DIY Pet Photo Tumbler

DIY Pet Photo Tumbler

DIY Travel Souvenir Tumbler

DIY Travel Souvenir Tumbler

DIY Custom 20oz Photo Tumbler

DIY Custom 20oz Photo Tumbler

DIY First Responder Tumbler

DIY First Responder Tumbler

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